Privacy and legal information
Your privacy and confidentiality are very important to us.
- Your information is safe. Any personal or health details you share with us are kept private and secure. We use your details only to help you. This may include contacting you, booking appointments, and providing psychological services.
- We don’t share your information. The only exceptions are if you give us permission, if required by law, or if there’s a serious risk of harm to you or others.
- You are in control. You can ask us what information we have about you, request corrections, or ask us to delete it (if not required by law to be kept).
- Cookies & website data. Like most websites, we may use basic analytics and cookies to make the site work better. You can turn these off in your browser if you prefer.
Privacy policy
Effective Date: 2025-09-01
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Introduction
This Privacy Policy explains how Dr Cornelius J Victor (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website or make use of our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with the Protection of Personal Information Act (POPIA) and the ethical guidelines of the Health Professions Council of South Africa (HPCSA).
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Information We Collect
When you interact with our website or contact us, we may collect the following types of information:
- Personal Information: Your name, contact details (phone number, email address), and any other details you voluntarily provide.
- Health Information: Any information you choose to share regarding your psychological concerns when contacting us.
- Technical Information: Your IP address, browser type, and usage data collected through cookies or analytics tools.
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How We Use Your Information
We use your personal information for the following purposes:
- To respond to enquiries and provide psychological services.
- To manage appointments and communicate with you.
- To comply with professional, legal, and ethical obligations.
- To improve our website and services.
We will never use your personal information for marketing without your consent.
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Confidentiality and Disclosure
Your personal and health information will be kept strictly confidential in accordance with HPCSA ethical rules. We will only disclose your information:
- With your explicit consent;
- If required by law or a court order;
- If there is a serious and imminent risk of harm to yourself or others.
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Data Storage and Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. Electronic records are stored securely, and any paper-based records are kept in locked storage.
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Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and professional record-keeping requirements.
- Withdraw your consent to processing (where applicable).
To exercise these rights, please contact us (see Section 9).
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Cookies and Website Tracking
Our website uses cookies – small text files stored on your device – to make the site function properly and to help us improve your experience.
What we use cookies for:
- To ensure the website loads and works correctly.
- To understand how visitors use the site (through basic analytics).
What we do NOT use cookies for:
- We do not use cookies for advertising.
- We do not sell or share cookie data with third parties.
Your choices:
- You can manage or disable cookies in your browser settings.
- If you disable cookies, some parts of the site may not work as intended.
By continuing to use our website, you agree to our use of cookies as described here.
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Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Effective Date'.
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Contact Information
Dr Cornelius J Victor
Palm Tree Wellness Centre, 17 Pentz Drive, Table View, Cape Town, Western Cape, 7441
Email: info@victorpsychology.co.za
Phone: +27 21 556 5255
Terms of Service & Website Disclaimer
Effective Date: 2025-09-01
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Purpose of This Website
This website is provided by Dr Cornelius J Victor for general information about our psychological services. The content on this site is not a substitute for professional advice, diagnosis, or treatment. If you are experiencing a psychological emergency or feel at risk of harm, please contact emergency services (10111 in South Africa), or go to your nearest hospital.
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Use of Information
- The information on this website is for educational and informational purposes only.
- It should not be relied upon as psychological, medical, or legal advice.
- Any reliance on information from this website is at your own risk.
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Professional Services
Psychological services are provided only through direct consultation with a registered psychologist. Contacting us via this website or email does not establish a therapeutic relationship until an appointment has been confirmed.
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Confidentiality of Communications
While we take reasonable steps to protect your privacy (see our Privacy Policy), electronic communications (such as email or web forms) may not always be fully secure. Please avoid sharing sensitive personal or clinical details online.
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External Links
This website may contain links to third-party websites. These are provided for convenience only. We are not responsible for the content, security, or privacy practices of those external sites.
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Intellectual Property
All text, images, and materials on this website are the intellectual property of Dr Cornelius J Victor, unless otherwise stated. You may not copy, reproduce, or distribute them without permission.
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Limitation of Liability
To the fullest extent permitted by law, we disclaim all liability for any loss, damage, or harm arising from your use of this website, its content, or linked resources.
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Governing Law
These Terms are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.
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Contact Information
Dr Cornelius J Victor
Palm Tree Wellness Centre, 17 Pentz Drive, Table View, Cape Town, Western Cape, 7441
Email: info@victorpsychology.co.za
Phone: +27 21 556 5255
PAIA & POPIA manual
The Promotion of Access to Information (PAIA) and Protection of Personal Information (POPI) Manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act 2 of 2000) (PAIA; “the Act”) and to address the requirements of the Protection of Personal Information Act, 2013 (Act 4 of 2013) (“POPIA”).
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